Orders are processed within 1-3 business days, and delivery typically takes 7-15 business days depending on your location. You will receive a tracking number by email once your order ships. If you're not happy with your order, contact us within 30 days of delivery and we'll make it right. Damaged or defective items will be replaced or refunded. For hygiene reasons, opened grooming items such as gloves can only be returned if they are defective. Refunds are issued to your original payment method within 5-10 business days after we approve your return. To start a return or ask about shipping, send us a message on our Contact Us page with your order number.